WebEnabled VPS - Frequently Asked Questions

Below are topics pertaining to the production hosting service that WebEnabled offers.

What is a VPS?

VPS stands for “virtual private server”. It provides features of a dedicated server on a machine that is shared by other customers. Customers get hosting services that are similar to that of dedicated web-hosting without sacrificing privacy or performance.

What OS is available on WebEnabled?

Owl

We use our custom WebEnabled VPS template, which is built upon Openwall GNU/*/Linux (a security-focused Linux distro) with WebEnabled packages and WE Dashboard integration added.

http://www.openwall.com/Owl/

Can multiple WE sites be deployed to the same VPS? How does this work with shared resources?

Yes. You basically own the resources guaranteed by the plan. When you deploy multiple sites, they share the resources of your VPS much like different customers' accounts would share the resources of a physical server on a provider's shared hosting setup - you sort of become your own shared hosting provider. Moreover, the shared hosting setup that we provide to you as part of our WE VPS template includes OS-level security separation between the different virtual hosts. Thus, the level of isolation between your own multiple sites on a single WE VPS is actually greater than that between different customers' accounts on typical shared hosting.

How does your production hosting plan compare to shared hosts?

BlueHost, HostGator, HostMonster, GoDaddy & other shared hosting-providers are not optimized for high-traffic website deployments. Our production servers are optimized based on intended traffic & space usage. Also, with a VPS package you can customize it according to your environment preferences.
Is there a bandwidth cap / limit?

Not explicitly monitored right now. We can provide you with a number for any plan if you like so you’ll know what it is if we decide to start monitoring bandwidth. Contact us for site-traffic concerns prior to subscribing to any of our production hosting packages.

Is there an interface?
  • Does it look like cPanel?

Your VPS links directly into the WebEnabled.com Dashboard for easy management of vhosts on it. The new dashboard (released July/August 2010) should make this process even better. We prefer not to install cPanel and have our users use WebEnabled instead.

Is it easy to upgrade from the Starter Plan to the Small Plan, etc.?

Yes. In some circumstances if you upgrade we may need to move the VPS to another machine. You may upgrade or downgrade your VPS plan anytime.

What do I need to manage the WE VPS server?

We provide the root username and password. You can manage the server up to whatever degree you like. Note that if you purchase a VPS then you are expected to maintain it for the most part. It’s basically your own server. If you are not comfortable with this or do not have the necessary skills, we then suggest you stick to shared hosting. We charge $100/hr billed in half-hour increments for extra systems admin. We can work a deal for a support contract, that’s up to you.

Do you offer/plan to offer automated backups?

We have an automated-backups option that can be purchased through the Backups tab of each site.

Also, we recommend that you do not opt-out of our business continuity backups, which don't cost you extra as long as you're OK with your VPS usable disk space reduced accordingly (otherwise, there's a small per GB fee for part of the backed-up VPS space).

Is there any kind of remote reboot/console access?

You get shell access and a root account. No remote reboot "button" as of yet.

WebEnabled customers may reboot their VPSes by logging in under the root account and executing "reboot" via ssh shell. Please note that rebooted VPSes are expected to come back up in up to 6 minutes (3 minutes on average). This is something to be used sparingly - only in situations where rebooting the server is necessary.

Is it possible to change VPS ownership?

Yes, it's is possible to transfer or delegate ownership of a VPS. See video for more information.