FTP not working?

WebEnabled doesn't support FTP because of security issues with it. However, we do support SFTP (Secure FTP).

Google for "Free SFTP client software" and download, install, and use it to connect to your WebEnabled site/server.

Also, see these articles:
https://www.webenabled.com/using-filezilla
https://webenabled.com/using-winscp